What to Expect at Your First Visit

When you walk into our office for the first time, you will feel immediately at ease in our recently updated reception area. Our reception area includes a beverage bar with hot coffee, tea, and bottled water, wood flooring, and plenty of comfortable seating. You will immediately be greeted by one of our friendly team members, who will then take you on a tour of our office to ensure that you feel as comfortable as possible in your new dental home.

After your personal tour, you will then be seated in our consultation room – a private room with leather chairs and soft music – where you will complete necessary paperwork so we can get to know you before your treatment. Our hope is that you feel completely comfortable knowing that you are receiving the most personalized care and attention available.

If you are in our office for a cosmetic consultation, you will first meet with Beni, our treatment coordinator. She will go over your concerns about your current smile and your wishes for your new smile. You can learn more about our custom cosmetic dentistry process here. Your initial consultation will last anywhere from 1-2 hours, depending on your dental needs.

If you are scheduled for a cleaning and exam, one of our skilled hygienists, Vicki or Karen, will take care of you. Since we take the time to get to know you, take x-rays (if needed), introduce you to Dr. Carlson, and clean your teeth, this new patient appointment typically lasts about 2 hours.

You are invited to ask us any questions about procedures, financial arrangements, treatment plans, or dental technology at any point during your appointment. We are here to serve you throughout your entire visit (and beyond)!

If you would like to schedule a visit at our San Antonio dental office, please call (210) 876-4745 or contact us via our online form. We look forward to welcoming you to our office!